Workforce Management Software of the Year in Canada - 2025

The elder care sector is undergoing a significant transformation as technological advancements address the growing demand for efficient, high-quality services. Valued at USD 29.62 billion in 2023, the elder care services market is projected to grow at a 13.76 percent CAGR from 2024 to 2030. This growth is driven by an aging population, rising demand for skilled nursing and assisted living and a shift from communicable to chronic diseases.

Workforce management software is emerging as a game-changer for elder care facilities, streamlining operations, optimizing staffing and enhancing caregiver well-being. These platforms improve scheduling, payroll and compliance, ensuring facilities meet stringent regulatory standards while minimizing risks. By simplifying complex labor laws and certification tracking, they enable organizations to focus on delivering safe, high-quality care.

At the same time, these tools enhance the caregiving experience by promoting employee engagement and reducing burnout. Their advanced scheduling features offer caregivers greater flexibility to foster a healthier work-life balance. In addition, real-time communication between caregivers and managers boosts collaboration and creates a supportive work environment.

As elder care evolves, workforce management software is essential in addressing operational challenges, driving efficiency and ultimately improving care quality for seniors.

This edition of Elder Care Review Canada presents the Workforce Management Software of the Year in Canada 2025. It spotlights StaffScheduleCare, North America’s fastest growing fully integrated ondemand workforce management solution for long-term care and retirement facilities. With its comprehensive scheduling engine, the company creates master rotations to plan out weeks’ worth of schedules in advance and maintain day-to-day adjustments.

The issue also features thought leadership articles from industry experts, including Vannett Hamilton, Director of Nursing at Extendicare Inc., who discusses the importance of fostering positive change in long-term care through staff development, tailored recruitment and enhancing resident satisfaction. Another showcased thought leader is Phillip Kotanidis, MHRM, Vice President People & Chief Human Resources Officer, Michael Garron Hospital. He explores how aligning staff with organizational values can foster a positive culture and provide clear expectations, mentorship and continuous feedback, advocating that leaders must demonstrate care, transparency and commitment to staff development.

We hope this edition of Elder Care Review Canada helps you find the ideal software solutions to support your organization’s goals.